ISO 9001:2000--A workbook for service organizations.
116 pages. Joint ITC/International Organization for Standardization (ISO) publication, presenting a set of questions, checklists and planning guides for streamlining the internal process of conformities to ISO 9001:2000 standard by professional service organizations in developing countries. Provides an overview of ISO 9001:2000 as an international quality management framework and focuses on internal decisions, discussions and planning needed in applying the ISO 9001:2000 concept and tot creating...
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