An interview with WIPO Director General Francis Gurry

Pages2-4
Where have you seen most progress in the
Organization’s work over the past 12 months?
Among the many ongoing initiatives, I would
highlight the progress in putting technical infra-
structure in place to allow developing countries
to participate more fully in the knowledge econ-
omy. Our focus is on practical areas, such as build-
ing, and expanding access to, technology data-
bases, and the modernization of national IP
offices. There are now modernization programs
underway in 60 countries.
Development issues permeate the whole
Organization’s work. Good progress has been
made, with some 17 projects underway, towards
the fulfillment of the 45 Development Agenda
recommendations.
In the normative area, our member states
achieved a breakthrough last year on traditional
knowledge and folklore, and have kept up the
momentum in the IGC1; there is also progress on
the issue of access by visually impaired persons to
published works; and the SCT2has agreed to ad-
vance work on design law and to discuss issues
surrounding trademarks on the Internet, such as
the use of keywords and sponsored links.
Internally, the initiatives we are implementing
within the Strategic Realignment Program (SRP)
are bringing about changes in our organizational
culture, systems and structures, which will better
equip us to meet the challenges in the changing
external environment.
Which areas have proven most difficult and why?
In all international organizations norm-making is
generally the most difficult area in which to
achieve multilateral agreement. The asymmetry
of information and resources around the world
means we have to move at a pace that is com-
fortable for everyone in order to build the neces-
sary understanding and confidence.
The Strategic Realignment Program highlights
four core values. How do these play out in the
Organization’s work?
The four values reflect our aspiration to be a
service-oriented organization, with staff who
work together with pride and integrity to deliver
results for our member states.
The value
Working as One
is well illustrated by the
implementation of the Development Agenda. In
order to mainstream development in the
Organization’s work successfully, the whole
Secretariat needs to be involved. Project man-
agers in relevant substantive areas across the
Organization are collaborating, with the
Development Agenda Coordination Division as
the focal point, to implement the Agenda recom-
mendations. The Organization needs increasingly
to adopt this type of collaborative approach to be
able to deliver on its complex agenda.
The value
Service Orientation
applies to all the dif-
ferent sorts of services provided by the
Secretariat to member states and other stake-
holders – from capacity-building and legislative
advice to our Global IP systems. Dedicated cus-
tomer service teams are being set up across the
Organization to realize this value fully.
The third value,
Accountability for Results
, is in-
tended to direct greater focus on the outcomes
that member states want WIPO to achieve. The
Medium Term Strategic Plan, which outlines
high-level outcomes for the next six years, is an
AN INTERVIEW
with WIPO Director General Francis Gurry
1 IGC Intergovernmental
Committee on
Intellectual Property
and Genetic Resources,
Traditional Knowledge
and Folklore
2 SCT – Standing
Committee on the Law
of Trademarks,
Industrial Designs and
Geographical
Indications
OCTOBER 2010
2
Ahead of this year’s meeting of WIPO Assemblies,
WIPO Magazine
sat down with Director General
Francis Gurry to explore his views on a range of frontline IP issues.
Photo: Cathy Jewell

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