Family Firm Goals and their Effects on Strategy, Family and Organization Behavior: A Review and Research Agenda

Published date01 January 2018
AuthorFranz W. Kellermanns,Ralph I. Williams,Torsten M. Pieper,Joseph H. Astrachan
DOIhttp://doi.org/10.1111/ijmr.12167
Date01 January 2018
International Journal of Management Reviews, Vol. 20, S63–S82 (2018)
DOI: 10.1111/ijmr.12167
Family Firm Goals and their Effects on
Strategy, Family and Organization
Behavior: A Review and Research Agenda
Ralph I. Williams Jr, Torsten M. Pieper,1Franz W. Kellermanns2,3
and Joseph H. Astrachan1
Jennings A. Jones College of Business, Middle Tennessee State University, Murfreesboro, TN 37132, USA, 1Coles
College of Business, Kennesaw State University,Kennesaw, GA 30144, USA, 2University of North Carolina at
Charlotte, Charlotte, NC 28223, USA, and 3WHU (Otto Beisheim School of Management), Burgpl. 2,
56179 Vallendar, Germany
Corresponding author email: ralph.williams@mtsu.edu
Goals are a key differentiator between family businesses and non-family businesses.
To improve understanding of this topic, the authors take stock of what they know
about goals in family business. They synthesize prior research f‌indings and classify
the research into f‌ive categories:family business goal antecedents; goal characteristics;
goal-related outcomes; moderators of goal outcomes; and feedback loop. The paper
concludes by highlighting future research to advance both family business goal and
general management research.
Introduction
Family business research has grown exponentially
(e.g. Debicki et al. 2009; Stewart and Miner 2011;
Xi et al. 2015) and researchers’ interest in family
business goals has f‌lourished (G´
omez-Mejia et al.
2007; Zellweger et al. 2013). Research on family
business goals is vitally important as goals deter-
mine the family f‌irm’s willingness to act. As such,
goals are often cited as a building block of family
business def‌initions (Chua et al. 1999; De Massis
et al. 2014). Furthermore, goals are seen to have a
signif‌icant effect on strategic decisions and behav-
ior in family businesses (Chrisman et al. 2015; Kot-
lar et al. 2017; Mazzelli et al. 2017; Sciascia et al.
2015), and family business goals are often driven
by family-centric and often non-f‌inancial motivations
(Basu 2004; Gagn´
eet al. 2014; Lee and Rogoff1996).
Family business goals are a source of family business
heterogeneity, differentiating individual family f‌irms
from other family f‌irms (Chrisman et al. 2012; Chua
et al. 2012; Garc´
ıa- ´
Alvarez and L´
opez-Sintas 2001;
Sirmon and Hitt 2003) as family business goals are
often a ref‌lection of the desires or intentions of the
f‌irm’s most salient stakeholder group, the family
(Mitchell et al. 2011). Lastly,the literature on goals in
family business focuses on a plethora of intersecting
topics, such as socio-emotional wealth (SEW) (e.g.
G´
omez-Mejia et al. 2007; Zellweger et al. 2012), ref-
erence points (e.g. Cennamo et al. 2012; Kotlar et al.
2014a), and intra-family succession (De Massis et al.
2008; Sharma et al. 1997), among many others.
Given the growth in family business research, the
importance of exploring family business goals and the
diversity of topics related to family business goals,
we appear to be at a critical juncture where an assess-
ment of the current state of the literature is called for
(Vazquez and Rocha 2016). The present study aims
to address this need by providing a holistic look at the
body of family business goal research, classifying
this research into antecedents, characteristics, related
outcomes, moderators and feedback loops, and pro-
viding guidance for the development of this important
area of research. The literature review employed the
systematic literature review approach (Tranf‌ieldet al.
2003), resulting in 347 articles in total that touched on
C2018 British Academy of Management and John Wiley & Sons Ltd. Publishedby John Wiley & Sons Ltd, 9600 Garsington
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S64 R.I. Williams Jr et al.
family business goals and 124 articles that informed
our review in greater detail.
This review makes multiple contributions to the lit-
erature. First, it provides family business researchers
with a comprehensive overview of family business
goal research and identif‌ies emergent themes.
Second, as family businesses outnumber non-family
businesses and contribute signif‌icantly to the overall
economic activity and employment worldwide (e.g.
De Massis et al. 2015; Gedajlovic et al. 2012), a
synthesis of the literature highlights the importance
of goal research for the understanding of this
worldwide dominant organizational form (Carney
et al. 2015; IFERA 2003). Third, this investigation
develops a conceptual model that links the different
elements of goal-related research, highlighting the
need explicitly to acknowledge and incorporate
feedback loops that are present in the goal-setting
process. Lastly,this work provides a research agenda.
This paper is structured as follows: First, a descrip-
tion of search methods and the criteria used for inclu-
sion in our review is presented. Next, a review of the
literature based on the topic categories of family busi-
ness goal antecedents, family business goal character-
istics, family business goal-related outcomes, family
business goal outcome moderators and the family
business goal feedback loop is discussed. Next, future
research directions are presented. To conclude, prac-
titioner implications and limitations are discussed.
Search methods and inclusion criteria
To ensure an exhaustive review of the extant family
business goals literature, Tranf‌ield et al.s (2003) sys-
tematic literature review method was applied. This
method was selected because it has also been applied
in prominent review pieces in other areas (e.g. Carter
and Liane Easton 2011; Rashman et al. 2009). Hence,
the search involved f‌ive major steps leading to the in-
clusion criteria. Figure 1 provides an illustration of
the search steps and inclusion criteria.
The f‌irst step in the search process included identi-
fying oft-cited goals articles from mainstream litera-
ture. The search used ‘goals’ as a search term and in-
cluded an assessment of the number of citations. The
f‌irst step produced ten articles, including the follow-
ing: Connolly et al. (1980), Cyert and March (1963),
Latham and Locke (2006), Locke (1968), Locke and
Latham (2006), Ord´
o˜
nez et al. (2009), Perrow (1961),
Seijts et al. (2004), Simon (1964) and Thompson and
McEwen (1958). Although not all ten articles focus
on goals, each provides a substantial discussion of
goals. All ten articles were included to ensure a wide-
reaching search in the second step, where the litera-
ture citing the articles identif‌ied in the f‌irst step with
‘family business’ or ‘family f‌irm’ in the title became
candidates for the review.
The third step of this research process sought to
identify seminal family business goals articles. The
articles identif‌ied included the following: Craig and
Moores (2010), Lee and Rogoff (1996), Tagiuri and
Davis (1992) and Zellweger et al. (2013). Next, any
articles citing these seminal family business goals
articles with ‘family business’ or ‘family f‌irm’ in the
title became additional candidates for the review.
The fourth step began by seeking goal-related
phrases that might be included as search words, and
those phrases included the following: goals; prefer-
ences; logics; balanced scorecard (BSC); desires; tar-
gets; and intentions. Then a search was conducted for
articles with ‘family business’ or ‘family f‌irm’ in the
title that included one of these goal-related phrases in
their abstract.
The four steps in the search process produced
347 potential articles published in peer-reviewedjour-
nals. As the f‌ield of family business research is rel-
atively young, but has grown signif‌icantly in recent
decades (e.g. Debicki et al. 2009), the search was
not limited to a specif‌ic time period. Following Tran-
f‌ield and colleagues’ (2003) prescriptions, indepen-
dent assessments were made of the abstracts of arti-
cles identif‌ied, including in the next step only articles
making solid conceptual or empirical contributions
to the family business goals literature. For empiri-
cal papers, the abstract needed to indicate goals as
an independent, dependent, mediating or moderating
variable. For conceptual papers, goals needed to be
the dominant topic in the paper.
This resulted in an initial set of 133 articles. In the
f‌ifth step, each of these articles was studied in detail,
yielding a f‌inal set of 124 articles for this review.
Furthermore, this step resulted in the synthesis of the
f‌ive topic areas in the literature that guides the review
below.
Appendix S1 in the Supporting information pro-
vides a list of the articles included in the review with
the authors, year published, and whether the article
is conceptual or empirical. Of the 124 articles in-
cluded in the review, 82 (66.13%) are empirical, and
44 (33.87%) are conceptual. Of the 82 empirical arti-
cles reviewed, 66 (80.49% of the empirical) are quan-
titative, and 16 (19.51% of the empirical) are quali-
tative. Appendix S2 displays the number of articles
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