Switching on to IP

Pages7-8
In the 1990s, the mains tay of Feelux’s co mmercial
activity was its triple wavelength b ulb, a pro duct
that was s imilar t o, yet distinct from, those then
sold by other market le aders, such as Osra m and
Philips. T he company ’s order boo ks were f ull and
sales were expanding for this competitivel y
priced product. In 1994, however, Feel ux fell foul
of an overseas competito r that had copied its
technology and undercut its reve nues by selling
triple waveleng th bul bs at a fraction of Feelux’s
retail price – Feel ux was ch arging US$12 per unit
whereas the competito r w as s elling ident ical
units for US$3. Absent a patent or any other IP
right, the compa ny wa s un able to defend itself
against these preda tory practices – with devas-
tating conse quences. A y ear later, Feelux wa s
forced to shut down its manufact uring opera-
tions for trip le wavelength bulbs. To make matter s
worse, a numb er of companies dropp ed Feelux as
a suppli er of lighti ng components.
Bruised from these bitter ex periences an d recog-
nizing how vulne rable his company was withou t
an IP strategy, Mr. Noh resolved, from then on, to
“never devel op or produce produ cts without a
patent.” Today, the company is a champion of IP.
Through its extens ive research and develo pment
efforts, its com mitment to innovation and to the
use of IP, Feelux has emerged as a leading high-
end l ighting tech nology comp any. Feelux, “is po-
sitioning itself as one o f the most compe titive
electroni c and lighting companies in the world,”
notes M r. Noh.
Today, IP is a hallmark of Feelux ’s business cu l-
ture. O n arrival, new employ ees are ver sed in the
company ’s approach to I P. Twice each year, a ll
employee s are offere d IP r ights traini ng pro -
grams. The company has developed a database
of its IP as sets, includi ng details of ex isting patent
holding s, pate nt appl ications, other ongoing
project s and ide as submit ted by emp loyees. This
provides a bird’s eye view of the s tatus of the
company ’s IP holdi ngs.
Feelux ha s its own IP depar tment, whic h enables
it to cut costs and ensure efficien t handlin g and
managemen t of its IP interests. The depart ment’s
experti se offers a cost-effe ctive alternative to pay-
ing patent attorneys’ fe es, gene rating significant
savings for the company. The IP depart ment files
the company ’s trademar k and design applica-
tions d irectly, monitor s uses of these rights, iden-
tifies infringi ng activit y and gen erally overse es
the com pany’s branding strateg y to ensure its
trademark s remain disti nctive and do n ot be-
come gen eric.
The I P culture chara cterizing Feelux’s busines s
operation s encou rages employees to su bmit i n-
novative i deas to weekly “ideas m eetings”. An em-
ployee compe nsation system, int roduced in 2008,
further encourag es innov ation by rewarding the
employee -inventor. Under the syst em, every em-
ployee carries a specia l “idea” no tebook in which
to record new ideas. The se are review ed at week-
ly meetings. Emp loyee engagement in this
process is refl ected in performan ce assess ments,
SWITCHING ON
TO IP
7
When Mr. Noh Si Chung set up hi s business i n Yangju City, Repu blic of Kore a (ROK), i n the mid-1 970s, in-
tellectu al proper ty (IP) was no t at the forefro nt of his mind. His company, Feelux Lighting, suffered the
consequen ces of this in the 199 0s, when it found it was powerless to fend off c ompetition fro m an over-
seas compet itor that undercut its business by imitati ng its most successfu l product. This bitter ex perience
triggered Mr. Noh’s interest in I P and brought about a transfo rmation in his company’s approac h to man-
aging inn ovation and IP. This artic le takes a clo ser look at th e experiences of this medium -sized company
and the less ons it learned about the impo rtance of integrat ing IP into its busin ess strat egy to drive its
commercial success in the highly competitive lighting sec tor.
Photos: Feelux Lighting
>>>
Image from Feelux
Lighting Museum’s
Campaign to raise
awareness about the
seriousness of lighting
pollution.

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