Relationships between quality of information sharing and supply chain food quality in the Australian beef processing industry

Published date06 May 2014
DOIhttps://doi.org/10.1108/IJLM-07-2012-0057
Date06 May 2014
Pages85-108
AuthorMing Juan Ding,Ferry Jie,Kevin A. Parton,Margaret J. Matanda
Subject MatterManagement science & operations,Logistics
Relationships between quality of
information sharing and supply
chain food quality in the Australian
beef processing industry
Ming Juan Ding and Ferry Jie
School of Business IT and Logistics, RMIT University, Melbourne, Austral ia
Kevin A. Parton
School of Business, Charles Sturt University, Orange, Australia, and
Margaret J. Matanda
Department of Marketing, Faculty of Business & Economics,
Monash University, Melbourne, Australia
Abstract
Purpose – The purpose of this paper is to analyze supply chain practices, and supply chain food
quality performance indicator in the Australian beef processing industry.
Design/methodology/approach – A conceptual model was developed to test how supply chain
practices: strategic alliance, customer focus, information sharing, information quality, Lean system
and antecedent cooperative behavior: trust and commitment impact on food quality. A survey
questionnaire to 600 Australian beef processors was conducted to collect the empirical data for testing
of the formulated hypotheses. The stepwise multiple regression analysis was performed to test the
hypothesized relationships.
Findings – Strategic alliance, information quality and trust and commitment are significantly related
to food quality. In particular, the standardized coefficient shows that information quality has a
significant positive relationship with food quality.
Research limitations/implications – As Lean principles have be en widely adopted in the red meat
industry, strategic alliance becomes even critical for maintaining cost and operation effectiveness in
the beef supply chain. A various approaches in terms of innovative technologies can improve
information quality and promote information sharing in the beef supply chain. To build trust and
commitment among supply chain partners requires perception of mutual long-term goals.
Practical implications – Australian Meat Manufacturers face greater regulator y challenges and
restraints ( product labeling, food safety and carbon tax) over the next five years. Therefore, to tac kle
the challenges, the findings of this research have significant practical implications.
Originality/value – This study intends to fill the research gap and explore how advanced supply
chain systems have a potential to provide contributions to Australian beef processing industry
performance. Vertical integration between livestock producers, meat processors, wholesalers and
retailers provides the opportunities for greater economies of scale in production and distribution.
Keywords Information quality, Food quality, Strategic alliance, Trust and commitment
Paper type Research p aper
1. Introduction
The Australian Red Meat Industry is an important industry composed of
approximately 26.6 million cattle and 68.1 million sheep, which is the fourth highest
commodity export earner in Australian market (ABS, 2011). The red meat industry
employs approximately 173,524 workers at the farm, processing and retail levels
(MLA, 2011a). Australia is the world’s second largest exporter of beef and the largest
exporter of sheep meats. The industry revenue forecast to decreas e by 0.3 percent to
The current issue and full text archive of this journal is available at
www.emeraldinsight.com/0957-4093.htm
Received 6 July 2012
Revised 1 November 2012
Accepted 1 March 2013
The International Journal of Logistics
Management
Vol.25 No. 1, 2014
pp. 85-108
rEmeraldGroup Publishing Limited
0957-4093
DOI 10.1108/IJLM-07-2012-0057
85
Australian beef
processing
industry
$13 billion due to lower export demand and appreciation of Australian dollar
between 2011 and 2012. Total revenue for meat processor was decreased by 2.4
percent annum ove r the last five years. H owever, industry reven ue is expected
to grow 3.1 percent annually to reach $15.1 billion over the next five years
(IBISWorl d, 2012). The ma rginal increased volume of red meat production is due
to that Australia c ontinues to rec over from the drough t over the recent year s.
According to Meat and Livestock Australia MLA (2011b), total beef exports
have surpassed 940,000 tons in 2011, the largest volume of beef exports in the past
three years. The largest export markets for Australian beef are Japan, the USA
and South Korea, of which the three countries accounted for approximately 60
percent of Australia’s beef exports.
Over the past fiveyears, the profitabilityof beef processing industry has beenvolatile
due to the fluctuations in sale yard prices for beef, growing transport costs due to
rising oil prices, increased electricity costs and relatively low-capacity utilization due
to low demand and animal availability in some year. The industry tends to operate on
low-profit margins and high volumes of business. In response, industry players have
invested in processing plant upgrades and expansions, such as new slaughter floors,
improved chillers and environment measures (IBISWorl d, 2012). In this type of business
environment, advanced supply chain systems have been observed to have dramatic
impact on the industry. Previous studies (Donlon, 1996; Finch, 2006; Min and Mentzer,
2004) have addressed on the impact of supply, manufacturing/processes, transportation
and demand uncertainty on supply chain performance in manufacturing or retail
industries. However, there are few studies investigating how supply chain practices
impact on food industry, particularly in meat industry (e.g. Desmarchielier et al.,2007;
Rong et al., 2011). Further, most studies were based on a small number of case studies
and research using quantitative methods such as survey questionnaires are rare (e.g.
Aramyan et al., 2007; Mena et al., 2009). This study intends to fill the research gap and
explore how advanced supply chain systems have a potential to provide contributions to
Australian beef processing industry performance. Therefore, the research reported was
focussed on supplychain practices and food qualitysupply chain performance indicator
in the Australian beef processing manufacturers.
Combining knowledge of the rapid changes taking place in the beef industry with
the supply chain management literature, the following problem statement was
formed: How do supply chain practices such as strategic all iance (SA), customer focus
(CF), information sharing (IS), information quality (IQ), lean system (LS) and antecedent
cooperative behavior: trust and commitment affect supply chain perfor mance, as
measured by food quality of Australian beef processors? The next section provides
detailed information of Australian beef processing industry and supply chain
management practices related. Hypotheses linking supply chain practi ces, antecedent
cooperative behavior: trust and commitment and food quality, one of key supply
chain performance indicators, are formulated. The research meth od and findings
are presented in Section 3. Discussion, implications and future research directions are
discussed finally.
2. Australian beef processing industry
Australia produced average 2,154 kilotons of beef annually from 2006 to 2011 (ABARE,
2011) (see Figure 1 and Table I). Beef is the most important meat processed in terms of
both volume and value, but is highly sensitive to weather conditions. The drought
during 2006-2007 increased the cattle slaughter rate. However, a return to favorable
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