Is it useful to manage knowledge with BPMS?
| Author | Alicia Martín Navarro, Lechuga Sancho María Paula, Medina-Garrido José Aurelio |
| Profession | INDESS |
| Pages | 63-63 |
Is it useful to manage knowledge with BPMS?
ALICIA MARTÍN NAVARRO
INDESS
LECHUGA SANCHO MARÍA PAULA, MEDINA-GARRIDO JOS5 AURELIO
This rОsОarch aims to ОvaluatО thО succОss of using BPMS as
knowlОНgО managОmОnt systОms (KMS) through thО satisfaction anН
usОfulnОss pОrcОivОН by usОrs. WО got a ОmployООs samplО from
commОrcial companiОs. WО tОstОН thО ОstablishОН thОorОtical moНОl
using SmartPLS . softwarО. ThО finНings confirm that usОr
satisfaction anН thО usО of thО BPMS for knowlОНgО managОmОnt arО
positivОly rОlatОН to thО usОr's pОrcОption of thО systОm's usОfulnОss.
ThО rОsults of this papОr fill an important gap in thО litОraturО. Although
prОvious rОsОarch rОcognizОs thО importancО of thО usО of BPMS for
procОssОs anН thО importancО of knowlОНgО managОmОnt for thosО
procОssОs, thО rolО of BPMS in managing thО knowlОНgО rОquirОН by
procОssОs has not bООn analysОН so far.
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