Digital Content and Sales or Service contracts under EU Law and Belgian/French Law

AuthorHervé Jacquemin
PositionProfessor at the University of Namur, Head of eCommerce Unit, Research Centre on Information, Law and Society (CRIDS), Member of the Brussels Bar
Pages27-38
Digital Content and Sales or Service contracts under EU Law and Belgian/French Law
2017
27
1
Digital Content and Sales or Service contracts
under EU Law and Belgian/French Law
by Hervé Jacquemin, Professor at the University of Namur, Head of eCommerce Unit – Research Centre on
Information, Law and Society (CRIDS), Member of the Brussels Bar
© 2017 Hervé Jacquemin
Everybody may disseminate this ar ticle by electronic m eans and make it available for downloa d under the terms and
conditions of the Digital P eer Publishing Licence (DPPL). A copy of the license text may be obtain ed at http://nbn-resolving.
de/urn:nbn:de:0009-dppl-v3-en8.
Recommended citation: Her vé Jacquemin, Digital Content and Sales or Ser vice contracts under EU Law and Belgian/French
Law, 8 (2017) JIPITEC 27 para 1.
Keywords: Digital content; consumer protection; goods; services; sales contract; service contract; articulation
issues between concepts; French and Belgian Civil Law
and other relevant concepts under EU Law and some
national laws (of civil Law countries). First, a compar-
ison between the notion of digital content and other
concepts used at the EU level (and in the correspond-
ing legal framework adopted in the Member States),
in regulations protecting the consumers (the con-
cepts of “goods”, “services”, “sales” or “services con-
tracts”, etc.) will be carried out. The concept will then
be compared with the classical notions used in Bel-
gian (and French) Contract Law, especially in the Civil
Code (“contract of enterprise”, “sales contract”, etc.).
Abstract: The rather novel concept of “dig-
ital content” is defined and regulated both in the
Consumer Rights Directive and in the Proposal for
a Directive on certain aspects concerning contracts
for the supply of digital content (dated 9 Decem-
ber 2015). In this paper, the concept is presented, as
well as the reasons why the European legislator ad-
opted (or is willing to adopt) protection measures to
the benefit of consumers in this context. Relying on
this analysis, the paper will further discuss the artic-
ulation issues between the notion of “digital content”
A. Introduction
1
The concept of “digital content” was introduced into
the EU legal framework by the directive 2011/83/EU
on consumer rights1 (hereafter, “Consumer Rights
Directive”), where it is dened as “data which are
produced and supplied in digital form”.2
2
This denition is broad and, accordingly, the
examples of “digital content” are numerous. Some of
them are provided by the Recital 19 of the Consumer
1 Directive 2011/83/EU of the European Parliament and of the
Council of 25 October 2011 on consumer rights, amending
Council Directive 93/13/EEC and Directive 1999/44/EC of
the European Parliament and of the Council and repealing
Council Directive 85/577/EEC and Directive 97/7/EC of the
European Parliament and of the Council, OJ L 304, 22.11.2011.
2 Art. 2, 11°, of the Consumer Rights Directive.
Rights Directive: “computer programs, applications,
games, music, videos or texts, irrespective of
whether they are accessed through downloading or
streaming, from a tangible medium or through any
other means”. Social networks, archiving services
in the Cloud, or some OTT services (WhatsApp for
instance) could also be added.
3 Consumers are increasingly becoming recipients of
digital content and, considering that the protection
mechanisms already enacted in the sector-specic
regulations or in the horizontal regulations
protecting consumers are no longer sufcient, some
additional legal provisions especially dedicated to
digital content (albeit very few) were introduced in
the Consumer Rights Directive.3 Namely: information
3 On the legal measure (to be) enacted in order to protect
the consumer of digital content, see F. Coppens, M. DeMoulin,

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