Corporate Governance in Microfinance Institutions: Board Composition and the Ability to Face Institutional Voids

Date01 September 2014
AuthorA. Erin Bass,Subrata Chakrabarty
Published date01 September 2014
DOIhttp://doi.org/10.1111/corg.12071
Corporate Governance in Microf‌inance
Institutions: Board Composition and the Ability
to Face Institutional Voids
Subrata Chakrabarty* and A. Erin Bass
ABSTRACT
Manuscript Type: Empirical
Research Question/Issue: We utilize institutional theory to examine corporate governance in microf‌inance institutions
(MFIs). Many MFIs operate at the bottom of the economic pyramid (BOP), which is usually agrarian, impoverished, and
plagued with institutional voids. We investigate the link between the composition of the boards of MFIs and the ability of
the MFIs to face institutional voids to ensure organizational viability.
Research Findings/Insights: We f‌ind that MFIs with boards that have more socio-economic expertise and female repre-
sentation are better able to lower the MFI’s costs of operating at the BOP. However, this relationship weakens when the
effectiveness of agrarian institutions at the BOP is low. When agrarian institutions are ineffective, the board of the MFI may
have diff‌iculty in helping the MFI reduce its costs of operating at the BOP. Agrarian crises arising from ineffective agrarian
institutions tend to aggravate the various institutional voids present atthe BOP, making it harder for the board to guide the
MFI around the institutional voids.
Theoretical/Academic Implications: We extend institutional theory to understand how boards direct and control f‌irms
operating at the BOP to face institutional voids. In some cases, a f‌irm can f‌ill an institutional void. However, because other
institutional voids exist, the board must also help the f‌irm develop workarounds to ensure organizational viability. We
extend existing literature on board composition to highlight how human capital and gender diversity of boards can help
improve the viability of f‌irms operating at the BOP.
Practitioner/Policy Implications: MFIs with high operating costs may benef‌it from electing a board with socio-economic
expertise and female representatives. Governmentsand policy makers can work toward building effective social, economic,
and political institutions to help create contexts that are favorable to f‌irms (such as MFIs) thatoften f‌ind it diff‌icult to operate
at the BOP.
Keywords: Corporate Governance, Bottom of the Economic Pyramid, Board Composition, Agrarian Institutions,
Microf‌inance
INTRODUCTION
Markets at the bottom of the economic pyramid (BOP)
differ greatly from those of developed countries. The
BOP represents nearly two-thirds of the world’s population,
or four billion people that live on less than US$1.25 per day
(UNDP, 2007). Further, BOP markets tend to be largely
agrarian, with the poor often surviving on agriculture-
related activities (Varman, Skålén,& Belk, 2012). Many social
and economic issues exist in BOP markets. Social issues
include poverty, lack of education and health services, and
gender inequality (Cheston & Kuhn, 2002; Robinson, 2001).
Economic issues include, among others, a lack of hard and
soft infrastructure, low per capita income, and underdevel-
oped entrepreneurial and business activity. Despite these
socio-economic issues, the BOP is recognized for its market
potential and opportunities for future economic develop-
ment (World Bank, 2011).
Many socio-economic issues at the BOP are manifested
from institutional voids. Institutional voids can be def‌ined
as absent or weak institutional arrangements that prevent
the effective functioning of society (Mair & Martí, 2009).
*Address for correspondence: Subrata Chakrabarty, Management Dept, University of
Nebraska - Lincoln, CBA 209, 1240 R Street, P.O. Box 880491, Lincoln, NE 68588-0491,
USA. Tel: +1-402-472-3915; E-mail: chakrabarty@gmail.com
367
Corporate Governance: An International Review, 2014, 22(5): 367–386
© 2014 John Wiley & Sons Ltd
doi:10.1111/corg.12071
Institutional voids exist in the environment externalto a f‌irm
and are thus often outside the f‌irm’s control. These voids
create diff‌iculties and threaten organizational viability for
f‌irms operating at the BOP. Institutional voids prevent f‌irms
from engaging in eff‌icient economic exchanges and enforc-
ing contracts – both of which can contribute to the costs of
operating at the BOP (Khanna, Palepu, & Sinha, 2005). Firms
operating in these contexts must either f‌ill or “work around”
the institutional voids (Khanna et al., 2005: 64).
The microf‌inance industry emerged as a way to f‌ill the
institutional void in f‌inancial services at the BOP.
Microf‌inance institutions (MFIs) provide basic f‌inancial ser-
vices such as loans, savings, etc., to the poor who would
otherwise not have access to these services (CGAP, 2011).
MFIs connect impoverished borrowers with f‌inancial
markets and, in doing so, help address socio-economic
issues such as poverty and depressed economic activity
(Morduch & Haley, 2002; Schreiner, 2002). While MFIs help
f‌ill an institutional void in the f‌inancial sector, they often
struggle to work around the numerous other institutional
voids that persist at the BOP such as “the voids in a coun-
try’s product markets, its input markets, or both” (Khanna
et al., 2005: 73).
One possible source of guidance for f‌irms to work around
the numerous institutional voids could be effective corpo-
rate governance.Corporate governance of a f‌irm operating at
the BOP can be viewed as “the system, or the set of mecha-
nisms” that internally “direct and control” the f‌irm in the
prevalent social and economic context (Mersland, 2007: 10).
In this study, we ask: can effective corporate governance
help MFIs work around institutional voids and thereby help
lower their costs of operating at the BOP?
We address this question by examining a key facet of
corporate governance – board composition. We examine
board composition and its inf‌luence on the costs of operat-
ing at the BOP. We suggest that two facets of board compo-
sition – socio-economic expertise and female representation
– are associated with the board’s ability to lower the MFI’s
costs of operating at the BOP. We def‌ine socio-economic
expertise as the knowledge of f‌inance/banking services,
legal/non-f‌inancial services, and government/public ser-
vices that is held by members of the MFI’s board. We def‌ine
female representation as the number of females thatserve on
the MFI’s board. We def‌ine an MFI’s costs of operating atthe
BOP as the overall costs incurred by the MFI to provide and
administer loans to borrowers at the BOP.
We contribute to the literature on corporate governance of
MFIs in several ways. First, MFIs operatein BOP markets rife
with institutional voids. Effective corporate governance can
guide an MFI to work around institutional voids. Second,
we emphasize the importance of demographic and human
capital characteristics of board composition for MFIs.
Female representation (demographic characteristic) and
socio-economic expertise (human capital characteristic) are
important for furthering our understanding of corporate
governance at the BOP. Third, contextual differences exist
between the BOP and the more developed markets. In sum,
our study provides important insight about how corporate
governance can play a role in guiding f‌irms operating at the
BOP to simultaneously address socio-economic issues and
ensure viable operations.
LITERATURE REVIEW
Theoretical Perspectives of Corporate Governance
Research on corporate governance is multi-theoretic. The
theories offer varying lenses to understand the board’s
ability to direct and control the f‌irm. The focus of our study
is to understand board composition and the ability of boards
to direct and control MFIs that face institutional voids.
Therefore, we review some theories of corporate governance
in light of whether the context – of institutional voids – is
considered with regard to the ability of boards to direct and
control f‌irms. We highlight these different theoretical per-
spectives in Table 1.
Management Hegemony. The management hegemony
literature argues that “boards are a legal f‌iction dominated
by management” (Hendry & Kiel, 2004: 502). Boards often
serve to simply “rubber stamp”decisions made by the f‌irm’s
management (Hung, 1998). From this perspective, the roleof
the board is symbolic and is inf‌luenced by internal (mana-
gerial) pressure (Hung, 1998). As such, managers usurp the
direction and control of the f‌irm from the board (Mace,
1971). This perspective is concerned with the inner workings
of the f‌irm rather than how external institutions modify the
board’s ability to direct and control the f‌irm.
Agency Theory. Agency theory focuses on the contract or
governing relationship between the principal and the agent.
It centers on addressing and resolving (1) the conf‌licting
interests of the principal and the agent, (2) information
asymmetry, and (3) risk propensity concerns (Jensen &
Meckling, 1976). Agency theory, as applied to corporate gov-
ernance, implies that “the major roleof the board is to reduce
the potential divergence of interest between shareholders
and management, minimizing agency costs, and protecting
shareholders’ investments” (Hendry & Kiel, 2004: 503).
Agency theory providesinsight into how boards monitor the
behavior of managers. However, it does not take into
account how the external institutional environment can
modify the board’s ability to direct and control the f‌irm.
Stakeholder Theory. Stakeholder theory argues that
f‌irms are concurrently responsible to multiple stakeholders
inside and outside the f‌irm. These stakeholders include,
among others, employees, customers, shareholders, and
members of the community (Freeman, 1984). Thus, both
boards and the f‌irms they serve are inf‌luenced by the con-
f‌licting interests of these multiple stakeholders. The role of
boards is to coordinate, and if necessary negotiate, the inter-
ests of multiple stakeholders (Hung, 1998). From this view,
boards should be moral and philosophical guides for the
f‌irm (Hung, 1998). Stakeholder theory acknowledges that
boards and f‌irms are inf‌luenced by groups internal and
external to the f‌irm. However, it does not explicitly take into
account the possibility that the absence or ineffectiveness of
external institutions can strain the ability of boards to direct
and control f‌irms.
Stewardship Theory. Stewardship theory has conven-
tionally argued that management executives should be
368 CORPORATE GOVERNANCE
Volume 22 Number 5 September 2014 © 2014 John Wiley & Sons Ltd

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