Closing the loop. An exploratory study of reverse ready-made garment supply chains in Delhi NCR

Pages486-510
DOIhttps://doi.org/10.1108/IJLM-03-2015-0050
Date08 August 2016
Published date08 August 2016
AuthorSeamus O'Reilly,Anita Kumar
Subject MatterManagement science & operations,Logistics
Closing the loop
An exploratory study of reverse ready-made
garment supply chains in Delhi NCR
Seamus OReilly
Department of Food Business and Development,
University College Cork, Cork, Ireland, and
Anita Kumar
Amity Business School, Amity University, Delhi, India
Abstract
Purpose Increased economic development in emerging economies has spurred the growth of fast
fashionand this in turn has led to not only an opportunity for recycling activity but also a need to do
so from a sustainability perspective. The purpose of this paper is to consider the emergence of such
recycling activity in a developing economy.
Design/methodology/approach A process flow approach guides identification of stakeholders
and an analysis of reverse supply chain structure and processes. An adapted and extended theory of
planned behaviour (TPB) model is employed to explore recycling behaviour at the household level.
Findings The authors find rather haphazard garment recycling channels in Delhi NCR. In particular
product acquisition processes are characterised by poor value appropriation and provide a limited
service to households. This is supported by the householder survey that finds poor satisfaction levels
with most recycling channels. PLS path modelling tested hypotheses that each of the four constructs
(attitudes, subjective norm, perceived control and sense of duty) are significant determinants of
intention to plan to recycle. Having tested for various possible meditating effects, sense of duty was
found to act as a precursor to attitude. In this model all other constructs were significant determinants
of intention to recycle garments. Thus the study highlights the role of sense of dutyin attitude
formation, a key determinant of intention to recycle garments. This highlights the importance of
adherence to sustainable practices and the need for associated governance and regulation. Subjective
norm points to the impact of a range of people, including experts. While perceived control points to
difficulties encountered both from a self-efficacy and external (opportunity) perspectives.
Practical implications The findings suggest that reverse supply chain design should address the
limitations of the product acquisition process (especially poor value appropriation and limited
collection services) and respond to household motivational factors and perceived difficulties.
Originality/value The study considers the impact of the garment product lifecycle on household
behaviour. In this context the adapted TPB model addressed the role of conscious planning. The model
is extended to include sense of duty, this contributes to emerging work in this field.
Keywords India, Closed-loop supply chain, Garment recycling, TPB model
Paper type Research paper
1. Introduction
In the last decade there has been considerable industry interest in reverse logistics and
closed-loop supply chain (CLSC) management due to several factors, including: strict
environmental laws and regulations, shorter product lifecycles and increasing quantity
of product for recycling, and emergence of profitable opportunities related to the
residual commercial value of end-of-life/end-of-use products.
The supply chain management literature research on reverse supply chains has
largely focused attention on cross-functional and business-to-business behaviour
(Rogers et al., 2002) with less attention given to end-customer behaviour (Huscroft et al.,
2013). This paper looks to end-customer behaviour theory to investigate household
The International Journal of
Logistics Management
Vol. 27 No. 2, 2016
pp. 486-510
©Emerald Group Publishing Limited
0957-4093
DOI 10.1108/IJLM-03-2015-0050
Received 6 March 2015
Revised 4 August 2015
Accepted 10 August 2015
The current issue and full text archive of this journal is available on Emerald Insight at:
www.emeraldinsight.com/0957-4093.htm
486
IJLM
27,2
motivation to act in CLSCs and as such seeks to contribute to the wider supply chain
management literature and, at a practical level, inform CLSC design.
End-customer involvement in recycling processes differs across product categories,
for example, various household wastes (e.g. cardboard, paper, organic) are typically
recycled on a weekly basis, electronic goods are usually recycled at the point of
purchase of the replacement product (these processes are often underpinned by
legislation, e.g. WEE in the EU) and white goods are often collected when the
replacement/new product is delivered. Garments present an interesting case in terms of
end-customer behaviour, since they are often not replaced directly at the time of
purchase as in the case of more durable electronic and white goods, but rather they are
usually kept for further use. Similarly the regular weekly or fortnightly collection
services, and associated habitual behaviour, seldom apply to this product category as
they do in household waste recycling. Thus while established collection services, often
underpinned by legislation, influence recycling behaviour across a number of product
categories, this is not the case for garment recycling. Hence the interplay between
garment recycling chains and household behaviour merits attention.
The rise of fast fashion, often dubbed disposable fashion, has greatly increased the
quantity of garments disposed as waste (Morgan and Birtwistle, 2009; Bianchi and
Birtwistle, 2012; Ekström and Solomonson, 2014). Fast fashionslowpricestrategyand
trendy styles stimulates an increased rate of purchase, limited number of times the garment
is worn and a related high disposal rate. Various studies report high levels of waste
generated by fast fashion in developed economies (Bianchi and Birtwistle, 2012; Ekström
and Solomonson, 2014). However, notwithstanding increasing rates of consumption, very
little attention has been devoted to fast fashion recycling behaviour in emerging economies.
A systematic literature review carried out by Laitala (2014) found just 28 published journal
articles (peer reviewed) addressing garment recycling and of these only two included
developing/emerging economies: one presents a typology of Korean eco-consumers based
on clothing disposal behaviours (Sung and Kincade, 2010) and the other is a comparative
study of consumer clothing disposal behaviour in the UK and Chile (Bianchi and Birtwistle,
2012). Given the patterns of growth and consumption in emerging economies, recycling in
these markets merit particular attention and further, the traditional role of informal
markets suggests that such studies would benefit from an holistic approach that considers
the current recycling channels and informs future closed-loop chain design. This paper
seeks to respond to this opportunity and focuses on a major emerging economy, India.
In India and worldwide, informal recycling of garments has existed since time
immemorial, for example, wool and silk have traditionally been the most recycled fibres
partly due to their high resale monetary value and partly the greater ease of
reconditioning/re-fabricating garments. However, the garment sector in India has
undergone major change in the last two decades. Increasing urbanisation, rising
disposable income and a burgeoning middle class have resulted in increased spe nding
on ready to wear garments, thus giving rise to frequent purchase of fast fashion. This
has led to an increase in the amount of garments handled in the aftermarket[1].
Moreover, India has become a key link in the global recycling chain where post-
consumer garment waste is brought from all over the world and reprocessed as
clippings, industrial wipers, shoddy wool, yarn, blankets and shawls. Norris (2012)
finds that there is little or no systematic analysis of the contextual value of worn
clothing as a commodity and its distribution throughout the global value netw ork. She
further adds that there is a need to investigate how and where significant value is
created and extracted at specific points along the chain and who benefits from it.
487
Supply chains
in Delhi NCR

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