Abbreviations

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ADR
Alternative dispute resolution

ANRC
Romanian Communication Regulatory Authority (Autoritatea Nationala de Reglementare in Comunicatii)

ATP
Autonomous Trade Preference

BEEPS
Business Environment and Enterprise Performance Survey

BSE
Bucharest Stock Exchange

BTC
Bulgarian Telecommunications Company

CEE5
The Czech Republic, Hungary, Poland, the Slovak Republic, and Slovenia

CEFTA
Central European Free Trade Agreement

CEO
Chief executive officer

CIDA
Canadian International Development Agency

CIS
Commonwealth of Independent States

CMS
Corruption Monitoring System

CRC
Communications Regulation Commission (Bulgaria)

DSL
Digital subscriber line

EBRD
European Bank for Reconstruction and Development

ESM
Elektrostopanstvo na Makedonija

EU
European Union

FDI
Foreign direct investment

FESAL II
Second Financial and Enterprise Sector Adjustment Program

FIAS
Foreign Investment Advisory Service

FIC
Foreign investors' council

FTA
Free trade agreement

GDP
Gross domestic product

GNI
Gross national income

GSM
Global System for Mobile Communications

HEP
Hrvatska Elektroprivreda

IAS
International Accounting Standards

IFI
International financial institution

INA
Industrija Nafte

ISP
Internet service provider

IT
Information technology

KESH
Korporata Elektro-energjetike Shqiptare

KfW
Kreditanstalt für Wiederaufbau

LLU
Local loop unbundling

LRMC
Long-run marginal cost

MEBO
Management-employee buyout

OECD
Organisation for Economic Co-operation and Development

R&D
Research and development

ROSC
Report on the Observance of Standards and Codes

SAA
Stabilization and association agreement

SEE
South Eastern Europe

SEE8
Albania, Bosnia and Herzegovina, Bulgaria, Croatia, the former Yugoslav Republic of Macedonia, Moldova, Romania, and Serbia and Montenegro

SEEPAD
South Eastern European Partnership on Accountancy Development

SMEs
Small and medium-size enterprises

SOEs
State-owned enterprises

USAID U.S.
Agency for International Development

VAT
Value added tax

WTO
World Trade Organization

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